I run a *fresh fruit business*. *Before* this training, I managed my orders manually missing follow-ups, and struggling to keep up with customer requests. *Today*, my business runs digitally, efficiently, and professionally, thanks to the powerful tools and knowledge I gained.
I now confidently:*.
.Take and track fruit orders digitally using Google Forms and Google Sheets
.Automate order processing with Zapier seamlessly moving customer data from forms to tracking sheets and even to my task board
.Manage client relationships using CRM tools to record preferences, order history, and follow-up schedules
.Organize my workflow with Trello, keeping every delivery and task visible and on track
.Communicate professionally with WhatsApp Business, separating personal and customer chats while using quick replies and labels to stay organized
This training didn’t just teach me how to use tools, it taught me how to think like a business owner: systematically, proactively, and strategically.
*My Heartfelt Appreciation:*
I am deeply grateful to the *MTN Foundation* for this life-changing opportunity. Thank you for investing in Nigerian entrepreneurs and for believing in our potential to grow through technology. This training has equipped me with skills I will use for a lifetime
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