My name is Abugu Joy Chinwe, and I am truly grateful for the opportunity to have been part of the MTN ICT & Business Skills Training, Virtual Assistant Track 4B. This program has had a significant impact on my life and business. The knowledge and practical insights I have gained have greatly motivated me to improve how I use technology to grow and manage my business more effectively.
Through this program, I gained hands-on experience that brought about a significant shift in my life and business. I learned how to use Google Forms to collect client inquiries, and Gmail to handle clients professionally. I also acquired skills in automating workflows using Zapier, which has helped me connect different tools and reduce manual work, making my processes faster, more accurate, and organized.
I now have a strong understanding of Standard Operating Procedures (SOPs) and can document step-by-step workflows professionally. I have also learned the importance of consistency and how to use Google Drive and Google Sheets for effective task and data management. Additionally, I have gained skills in managing and scheduling social media content using Buffer, which has helped me maintain a consistent online presence stress-free.
What is remarkable about this training is that it was offered completely free, yet packed with immense value. I want to sincerely thank MTN for this incredible opportunity, I want to also thank our facilitator Dr. Lois, and our class manager Beatrice for their guidance and support throughout this journey. Thank you, MTN for this great opportunity.
@Beatrice